#804

Citi Cash Back Credit Card

Keep

Citi's cashback card, now an Axis CASHBACK. The only one in the family with nothing to convert.

Not valued

no published earn rate to price

Verified · 3 documents

Skip the arithmetic — the board, ranked → · nothing to sign up for

What it's worth to you, after the fee

Not valued. We can't value this card until the issuer publishes a fee schedule AND an earn table — we have neither number, so there is nothing to net off against nothing. Everything we can source — the fee, the charges, the migration that put this card in your hand — is above and stands on its own; this card is simply not on the board, not in the calculator, and cannot win a best-of call until Citibank publishes terms we can cite.

Why we decline to value some cards, and what it takes to change that →

2 notes on the card itself: how it is issued · why it ranks #804

Citibank · Not published · entry

Why #804 The plainest card in the Citi range and the one whose handover was simplest, because cash needs no conversion table. Carried as part of the closed Citi family so that a search for it lands on what happened rather than on nothing at all.

Not published
Annual fee — no issuer document states one
None
Fee waiver

The take

Of the nine Citi cards that went to Axis Bank, this is the one whose handover needed no arithmetic. Cash does not have an exchange rate: Axis simply says "your unredeemed cashback will be credited to your Axis Bank CASHBACK Credit Card account within two statement cycles after the migration", and that is the whole story of the balance. Everything else follows the family. Citi sold its Indian consumer business, every card relationship completed migration on 15 July 2024, and since that day the Citi-branded plastic has run the Axis Bank CASHBACK card's terms — Axis's words are that you "start enjoying the benefits of your new Axis Bank CASHBACK Credit Card immediately on your existing Citi-branded Credit Card". So the rate and the fee belong to that card's page, which this board already ranks. What is worth carrying over from it is the shape of the successor, because it is not what the headline says. The advertised 7% is the top tier of a monthly online-spend ladder — 2% below ₹5,000, 5% from ₹5,001 to ₹40,000, 7% above ₹40,001 — capped at ₹4,000 a statement month. Everything offline earns a flat 0.75%, and Axis's own definition puts TRAVEL in that offline bucket rather than the online ladder, so airlines, agencies and railways pay the floor. If you were holding this as a travel card, you were not holding a travel card. It is a good online-shopping card and the migration did not damage it.

Your renewal — keep, downgrade or cancel

There is no renewal arithmetic to run on this card yet — and a break-even we cannot source is not one we will print.

the whole desk — what changed, the downgrade, and what we cannot price →

Keep, downgrade or cancel

what we can and cannot price

Not valued. We can't value this card until the issuer publishes a fee schedule AND an earn table — we have neither number, so there is nothing to net off against nothing. A break-even is the spend at which value crosses a fee, and we are short one side of that sentence — so this desk prints no ladder, no crossing and no ₹0 standing in for either. What we can source about this card is under Sources.

The downgrade

Citibank publishes no document naming a card you can step down to, so we name none — an invented product change is a phone call you would waste. That leaves keep or cancel, and we cannot price either side of it.

If you call to cancel

What the bank offers to keep you is the one fact this desk cannot compute. We are collecting those reports — dated, and only in aggregate — before publishing any: an offer one reader was made is not one you are owed. Called about this card? Tell us what they offered →

The desk publishes subscribable .ics feeds for the dates it knows — offer deadlines, devaluations, expiry audits. Your renewal date is not one of them: only your statement knows it.

What's good

  • The only card in the family with nothing to convert — unredeemed cashback moved across as cash, within two statement cycles of migration
  • The Citi-branded plastic still works and has carried the Axis CASHBACK card's terms since migration day

Watch out

  • WITHDRAWN — Citi India's consumer book was sold to Axis Bank and every card relationship completed migration on 15 July 2024
  • Nothing here is valued, because what this plastic pays is the Axis CASHBACK card's cashback — that card is on this board and carries the numbers
  • TRAVEL IS NOT ONLINE on the successor: airlines, travel agencies, railways and car rental sit in the flat offline bucket, not the online ladder
  • No lounge access, no transfer partner and no forex concession — this is a shopping card that happens to mention travel
  • The headline rate is the top rung of a monthly online-spend ladder and the whole ladder is capped at ₹4,000 a statement month
  • Axis says only that the annual fee 'remains the same' and never prints a figure; citibank.co.in, the document that did, no longer resolves

What these points actually fly

Citibank has not published what this card earns, so there are no points here to fly with — not zero points, and not points that go nowhere: nothing stated either way. The moment a benefit sheet exists we will price whatever it names.

what the cards that DO reach a chart can fly — 2,196 corridors priced →

Lounge access

0 of 793 tracked doors

No lounge access. This card opens exactly 0 of 793 tracked lounge doors — board with the crowd, or find a card that doesn't →

Can you get it?

the route in — no cutoffs published

The cutoffs and the actual route in — not the "apply now" button, the door that opens.

Route Closed to new applications
Income · salaried not published
Income · self-employed not published
Age band not published

Closed to new applications — existing cardholders keep the card; there is no way in.

You cannot. Citi stopped issuing Indian consumer cards on the sale of the business to Axis Bank, and migration of every card relationship completed on 15 July 2024. The card Axis offers former holders is the Axis Bank CASHBACK Credit Card, which is on this board with its fee, its rate and a verdict of its own.

Citibank publishes no income or age cutoffs for this card. Blank means blank — we don't invent numbers to fill a grid.

no MITC row researched for this card yet · filter the board by what you can get →

What's changed for this card

7 dated changes

Full tracker →

Devaluations and buffs that touch this card directly, its issuer, or the points and programs it earns and transfers to. Every one is dated here; the tracker carries each one's before → after and the write-up.

  • 15 Apr 2021
    Partner major Citibank
    Citi announces exit from Indian consumer banking
    Citi credit cards, retail and wealth in India → Consumer business up for sale (later to Axis)

    Citi called time on its Indian consumer arm — including its cult PremierMiles and Rewards cards — citing a lack of scale. The portfolio would eventually pass to Axis, ending one of India's most-loved rewards ecosystems.

  • 12 Oct 2019
    Devaluation major Citibank India
    Citi India guts reward earning on utilities, insurance, and tax
  • 1 Dec 2017
    Devaluation major Citibank
    Citi PremierMiles' 10X 'Extra' partner program dies for good
  • 1 Apr 2016
    Devaluation moderate Citibank
    Citi Prestige strips Etihad Guest Gold and partner perks
  • 1 Feb 2015
    Devaluation major Citibank
    Citi PremierMiles doubles the cost of transferring to airline partners
  • 16 Jul 2012
    Launch moderate Citibank
    Citibank kills Jet Airways co-brand, pivots to PremierMiles
  • 16 Jul 2012
    Launch moderate Citibank
    Citibank Retires 13-Year Jet Airways Co-Brand, Launches PremierMiles

Every Citibank change we've dated → 7 events since 2012, 4 of them nerfs — worst year 2019.