Club Vistara freezes status, gives points and vouchers a grace period
Club Vistara froze status assessments through September 2020 and promised expiring CV points and upgrade vouchers a fresh four-month validity window once flights resume.
With its fleet parked on the tarmac, Vistara has hit pause on Club Vistara. Status assessments are frozen through September 2020, and CV points and upgrade vouchers that would have expired on the original clock get a reprieve: reissued and valid for four months once flights restart.
On paper, that is the right move. Nobody can requalify on an airline that is not flying, and letting points and vouchers die during a government-mandated grounding would have been indefensible.
The problem is the fine print, which is mush. The protection covers expiries “during the lockdown” — so a member whose upgrade voucher lapses one day after operations restart gets no reissue and no recourse. The four-month runway is real for those inside the window and worthless for those just outside it.
Our take: reasonable in spirit, sloppy in drafting. If your voucher expires near the restart date, assume it is gone and spend it the moment Vistara flies again.